by Doug Rucker Doug Rucker

COMMERCIAL PRESSURE WASHING SETUP

COMMERCIAL PRESSURE WASHING SETUP

One thing that every job must have is some sort of water source.  Either it’s on the property, or you’re hauling the water.  Recently we overcame a few challenges getting water on large commercial property.  So this commercial pressure washing setup post and video will help other pressure washing professionals do the same.

THREE IMPORTANT  CONSIDERATIONS

First, what are your water source locations?  Second, how much water pressure flow volume are able to get from each location?  Third, what is the distance from the water sources to the cleaning areas?  The answers to these questions help determine how you set up for commercial jobs.  This will help determine the ideal setup location based on how many times will you need to move setup in order to keep cleaning.  As you examine water sources, check for leaks and let the owner know about those issues.

commercial pressure washing setup

 

 

 

 

 

TOOLS NEEDED

One important tool to possess for commercial pressure washing setup is a water key.  A four way sillcock key is another term for this tool that opens enclosed water sources on many commercial properties.  But these are usually available at home improvement stores or hardware stores in plumbing.  You really need to watch the entire video to gain more practical information for commercial pressure washing setup.  The video provides an aerial schematic of the various water flow options along with back flow.  These can be difficult to locate on commercial properties.  If you are new to the pressure washing industry in need of a website, consider this!

For more tips and tricks on commercial pressure washing, check out this video.

by Doug Rucker Doug Rucker

FIRING CUSTOMERS

FIRING CUSTOMERS

Have you ever had to fire a customer?  If you’re just starting out in the pressure washing business, FIRING CUSTOMERS might sound like bad advice at first.  It is somewhat of an oxymoron like jumbo shrimp, small crowd, walking dead or act naturally.  There is no doubt that most customers are good customers and a few are just average.  But there are those rare cases the best thing you can do to grow your business is “man up” and fire a customer!  So why fire a customer?  I’m glad you asked!  I’m going to give you six reasons for firing customers in the video and summarize three of them here.

HIGH DEMANDS

Some customers simply expect too much.  They demand service before we’re able to get there because previous jobs are already on the schedule.  They may have unrealistic expectations about how clean you can get it.  Some customers want everything for nothing.  When a customer is overly emotional about pricing from the very start, it’s a good sign you’ll have more issues if you take on their business.

SLOW TO MAKE PAYMENT

Some customers drag their feet when it comes time to pay.  This disruption in cash flow hurts your business.  In some cases, it’s intentional and they hope you’ll forget and leave them alone.  We do think it’s important for businesses to keep current with the latest payment method trends.

Firing Customers

THEY TALK MORE THAN THEY LISTEN

Remember that you are the professional in the exterior cleaning industry.  It never ceases to amaze me when a customer wants to argue with their three hours worth of internet research against my 30 years of experience.  There will always be those customers who simply won’t listen to you.  They think they know better and try to give you and education in your field of expertise.  The worst part is when you did it the way requested, but you knew it would not work, and it didn’t!  In the book Lifestorming, they recommend firing the bottom 10-15% of your customer base every two years!  Consider the metaphor of pruning plants.  Sometimes the best thing you can do is clear out the dead wood to make room for more growth!

Enjoy this great brief article about firing customers!     Also, check out some our recent graduates from my online pressure cleaning school!

 

by Doug Rucker Doug Rucker

COBWEB REMOVAL TIPS

COBWEB REMOVAL TIPS

A repeat customer needs the front of her home cleaned before hanging Christmas decorations.  In this case, our COBWEB REMOVAL TIPS might come in handy for your pressure washing business.  The first tip is to clean any light fixtures.  This means removing the glass panels.  It’s important to clean these glass panels over the grass rather than over a concrete surface.  This reduces the chance of breaking the glass if one of them is accidently dropped.  This not a usual or normal part of the job, but our commitment and attention to detail sets us apart from the competition. We used a soft towel wiping down the inside of the fixture.  This type of superior customer service will help you retain customers and generate continuous repeat business.

COBWEB DUSTER

One of the main tools we use is a cobweb duster.  You can purchase these at home improvement stores or DIY pest control stores.  This approach means we reduce the amount of water needed for cleaning the surface after removing the cobwebs.  You always want to use the least amount of water possible when cleaning the entry way to avoid water intrusion into the home.  By using a towel and hand detailing certain areas and spaces, the visual result will be much better.  And you reduce the risk of causing damage because you can’t always little cracks and cervices where water can penetrate and create havoc.

SHOOTER TIP

We use the SLING SHOT SHOOTER TIP from the Doug Rucker Store.  At $22, this newly custom manufactured tip for us comes in three gallon per minute options.  This is for down streaming with your pressure washer.  In the picture below, you can see how this tip reaches higher then the third floor dormer window.  I spent several years testing this tip and finally got it perfected after several modifications.  It has a hex end which tightens easily into a quarter inch coupler plus.  Another one of our COBWEB REMOVAL TIPS is using RAP, which is an all purpose cleaner and surfactant at a 24-1 mix ratio.  So no bleach was needed for this project.  Consider coming to Houston for one of my two day training events this year.  It’s a great opportunity for continuing education and meeting new friends in the business.

 

Cobeweb Removal Tips

by Doug Rucker Doug Rucker

ROOF CLEANING TIPS

ROOF CLEANING TIPS

Here are a few ROOF CLEANING TIPS that will help any pressure washing business.  Anytime we use bleach or other detergents to provide exterior cleaning service, we must consider the environment.  What are the immediate surroundings around the areas being cleaned?  Where does water runoff flow and how would this affect the surroundings?  Evaluate the entire drainage system throughout the whole property.  These vital ROOF CLEANING TIPS also apply to any exterior cleaning job, whether residential or commercial.

PROPERTY PROTECTION

You will want to be aware of any ponds or lakes located on the property when providing any exterior cleaning service.  But it’s especially vital when cleaning a roof with gutters that are connected directly to the pond.  These ponds are most likely filled with fish and are important to protect.  You’ll want to verify with the homeowner whether wildlife is present.  Discussing the risk to wildlife present in ponds and lakes was an important priority for us so that we would be released from any liability.  In this case, we did confirm the presence of 800 KOI fish.

We also confirmed gutters are connected to the ponds for runoff.  This means our cleaning mix will come down off the roof and into the ponds.  So obviously, we cannot have our routine bleach mix going into the pond as this would definitely have an adverse affect on the fish.  Here is entire ROOF CLEANING TIPS video.

RELEASE OF LIABILITY for ROOF CLEANING

This particular customer indicated that it would not be a problem at all to lose some of the Koi fish.  However, we made it clear that we did not want any wildlife to be harmed.  At the same time, we did ensure that part of the written estimate agreement included being held harmless for any loss of wildlife.

COLLECTION AND DISPOSAL when ROOF CLEANING

The solution for this particular challenge was unhooking the gutter system from the ponds.  In its place, we were able to use 5 gallon buckets bags to collect roof water runoff.  We then properly disposed on the roof water runoff.  In addition, we advised the customer regarding when to establish gutter connection to the pond.  We advised allowing two good rainfalls to before reconnecting the gutter system to the pond.  You will most likely run in other similar scenarios that require creative solutions to protect the environment.  This would include wildlife, plant life, pets, and of course people.

PLANT LIFE

You will surely find very delicate plant life when roof cleaning which require special attention.  For instance, in this case there is a beautiful hibiscus plant in bloom.  These type of delicate plants can burn very easily from even small traces of bleach.  We use tyvek to completely cover the plant along with clamps attaching to the gutter.  You will also see in this video how we use the same technique to protect other plants around the home.  You can find additional roof cleaning tips on this video as well.  And for additional information on my online video school, check out this link.

 

Roof Cleaning Tips Roof Clean Tips

by Doug Rucker Doug Rucker

PRESSURE WASH TRUCK

PRESSURE WASH TRUCK

At Doug Rucker Store, we provide PRESSURE WASH TRUCK and trailer build service.  This is especially helpful for those just starting out in the pressure washing business.  We recently had an opportunity to provide this service for a  pressure washing pro from Austin, Texas.  They purchased a previously city owned vehicle and brought it to us for the build out.  We did make some minor repairs and improvements to the enclosed portion of the truck before installing equipment. This included things like patching holes, installing new aluminum flooring, and sealing all surfaces. This phase is important to ensure maximum protection of new equipment.

 

 

SOFT WASH WITH KINGSLINGER

First, the KINGSLINGER SOFT WASH SYSTEM goes in with plumbing through the floor.  This is because the unit needs to be drained to keep moisture from building up and adversely affecting the system.  When considering a pressure wash truck or trailer build, this is a great way to provide soft wash service.  Soft washing is critical to protect a variety of surfaces from damage resulting from large volume of high pressure water blasting.  It has three different valves to meter mix ratios, usually water, bleach and another detergent.

 

ADDITONAL PRESSURE WASH EQUIPMENT

This particular project was for an existing car detail business that was expanding their service into the pressure washing sector.  So for this pressure wash truck build, we provide him with a new pressure washer also plumbed to an 85 gallon space saving tank.  In fact, two new tanks enable him to store water and bleach.  They are bolted down and firmly secure.  The schertz box remote control for down streaming and a new surface cleaner is also part of this package.  In addition, hoses and hose reels are a great addition to this pressure wash truck build.  It’s important to have pressure hose, soft wash hose, and a garden hose.  For larger projects, you would also want to consider spare hose in order to effectively clean without having to relocate equipment.  If it interests you, check out another post.  The sled is what makes this one really special!

pressure wash truck

by Doug Rucker Doug Rucker

KINGSLINGER UPDATES

KINGSLINGER UPDATES

At Doug Rucker Store, we have made several quality improvements on the Kingslinger Soft Wash System.  In this video, we cover these upgrades extensively.  In fact, some of the concepts could help with any soft wash system you might be using presently.  These KINGSLINGER UPDATES are changes and modifications we have made over the Fall months of 2020.

MOUNTING PLATE UPDATES

We transitioned the pump from a 5 GPM to a dual 10 GPM pump, which in reality is two 5 GPM pumps working together.  The original plate was not sufficient to secure the pump rightly, so we have upgraded to a stronger plate.  This new plate is all set up for both the 5 GPM or 10 GPM pump, and will improve performance either way.  It is a wider plate and much more stable, which enhances the entire mixing system.  These Kingslinger Updates are covered in detail in the video below.

HOSE UPDATES

Another one of the KINGSLINGER UPDATES is the hose we now use for it.  We switched to a new poly braid hose, which is transparent.  This is very nice to able to see the amount of water present in the lines.  Previously, the yellow curly hose was a harder and more brittle hose.  In addition, the look was less than appealing, and hooking and unhooking was more challenging.  On the back, you find all stainless steel hardware attached for securing the Kingslinger to the compressor.  Another great update option is the GF valves.  You will have the option to choose between pentair or GF valves.

 

PLUMBING KITS

Plumbing kits are now available as an option.  It’s always a great idea to have extra hose because you never know when it might come in handy.  You can choose between 1/2 inch or 3/4 for the inlet fittings.  If you plan to use a soap tank, you can choose between 1/4 inch or 3/8 inch.  They will come with a bulkhead fitting which goes to the tank.  Also, here is a link to the soft wash gun I always recommend along with these Kingslinger Updates.

Kingslinger Upgrades

by Doug Rucker Doug Rucker

KINGSLINGER DISTANCE

KINGSLINGER DISTANCE

Many potential customers inquire about Kingslinger Distance through the Doug Rucker Store.  The Kingslinger Soft Wash System can be connected to a 5 GPM or 10 GPM pressure washer.  There are options with the Kingslinger such as with or without the compressor.  Also, hose or hose reel options can be considered.  One of the variables to evaluate when considering  any soft wash system is distance.  We provide a video demonstration of with a measuring wheel.  This allows you to see what you’re actually getting in terms of distance.  Here is more information when considering pressure washing start up business equipment.

KINGSLINGER DISTANCE VIDEO DEMO

KINGSLINGER DISTANCE 45 Feet

Upon measuring in no wind conditions, we were able to get to approximately 45 feet.  This was while using an 0020 nozzle, and then an 0040 nozzle.  Adjusting the ball valve vertically will obviously affect KINGSLINGER DISTANCE.   This is extremely handy especially for roof cleaning projects.  Some distance will be lost from the ground when cleaning straight up on vertical walls.  Our estimate would be around 2 feet.  Wind will also be a factor for distance with Kingslinger, or for any soft wash system in use.  We also discuss in detail the importance of evaluating the actual dedicated pump for any product you are considering.

KINGSLINGER GF VALVES

Another option available is GF valves, which we have found to help improve flow.  You can choose between the GF or Pentair valve system.  The three valve system allows you to control the mix for water, bleach, and any other cleaning solution you might be using.  Regardless of the mix ratio or detergents used, you can still count on approximately 45 feet for KINGSLINGER DISTANCE.  There are several more Kingslinger product videos available on the product website at the bottom that might interest you as well.

 

Kingslinger Distance

Rear View

 

 

by Doug Rucker Doug Rucker

SURFACE CLEANER VIDEO

SURFACE CLEANER VIDEO

If you need SURFACE CLEANER VIDEO TIPS, you’ve come to the right place!  I use  a Hurricane 4 Gallon Per Minute Pressure Washer, which is a great starter unit.  There are many surface cleaners to choose from, but the one I use is the Whisper Wash Ultra.  This is a sixteen inch deck.  There are many considerations to work through such as size, nozzles, and personal preferences.

FORMULA FOR SIZE CHOICE

Here is the standard industry procedure for calculating surface cleaner size with the pressure washer machine.  For every 4 gallons per minute on your machine, you need 4 inches of surface cleaner size.  So my 4 Gallon Per Minute machine multiplied by four equals a 16 inch surface cleaner.  5 Gallons Per Minute would mean use a 20 inch surface cleaner and so forth.  Of these surface cleaner tips, this is most important remember as you evaluate which model to purchase.  If you’re surface cleaner is elevating off the surface, you are using way too much pressure.  While some suggest weighing it down with a brick or something similar, I take a different approach.  Using too much pressure with a surface cleaner can cause damage to the concrete.

SURFACE CLEANER NOZZLE OPTIONS

Most surface cleaners come with some nozzles included.  2502 is the most common nozzle size.  The 25 indicates the spray pattern and the 02 reflects gallons per minute.  I go over some other important mathematical considerations relating to surface cleaner nozzles.  Be sure and watch the entire video for all the details.  But here is the approach I take when the surface cleaner pressure washer is too high. Basically, I switch out the nozzles and find the one that works most appropriately.  The 2503 was the ideal nozzle for this particular combination.  It’s good to get the nozzle that is the perfect fit for your pressure washer.  But it’s also good to have a couple nozzle options that are right above and right below that threshold.  The surface you are cleaning will also factor into this decision.  Here are some other great helpful videos for professional pressure washing equipment maintenance. I also provide monthly training events here in Houston, Texas.  And if you have a pressure washer that won’t start, check this out.

surface cleaner tips

by Doug Rucker Doug Rucker

Commercial Pressure Washing

COMMERCIAL PRESSURE WASHING

There are several unique challenges that arise with COMMERCIAL PRESSURE WASHING projects.  These challenges are generally set apart from an average residential home.  However, some of the challenges can be found on larger mansions and larger residential properties.  These COMMERCIAL PRESSURE WASHING tips and tricks will help better prepare you for cleaning commercial properties.

COMMERCIAL PROPERTY PROTECTION

Any time you clean close to grass, plants, or landscaping, it is very important to PRE WET the surface and the ground below.  So as you pre wet the surface with 100% water, you also pre wet the grass, plants and landscaping.  After pre wetting, you apply your cleaning solution, which is usually about a 40%-50% mix.  Do not flood coat with this solution, but rather provide a nice medium coat of mix.  When we rinse the building, that water will also help dilute the mix and protect the plants.  You will then spend even more time watering the grass to ensure that solution does not damage any plant life.  The area will most likely be pretty soggy when you walk across it.  Special attention should be paid to any shrubbery or trees that are close to the building.  Previous amounts of rain water will also affect the amount of water needed for pre wetting to prevent damage to plant life.  If sprinkler systems are present, this would also be an important factor for commercial pressure washingGet even more property protection tips here.

PREVIOUS CLEANING SERVICE

Are there any signs of previous exterior cleaning?  In this particular case, we notice the use of a wand.  While sections closer to the ground are clean, how high they were able to reach was limited.  It’s important to document this in the event that damage was caused previously that you are not responsible for.  Commercial Pressure Washing surface damage is fairly common so be on the look out for this.

COMMERCIAL CLEANING SOFT WASH METHOD

Our cleaning starts with the KINGSLINGER soft wash system.  We apply a 50% mix after pre wetting in a cross way pattern.  It’s important to apply a nice even coat to avoid dry spots on the surface.  Depending on the severity of the stains, it may take two or three coats to reach maximum clean.  Using a soft wash strategy is the best approach for commercial pressure washing jobs.

COMMERCIAL CLEANING SURFACE IMPERFECTIONS

When evaluating commercial pressure washing projects, consider whether the property has been well maintained.  If that is not the case, there may be damage to the surface which exists under some stains.  In fact, some organic and biological growth may have penetrated the paint, exposing the surface.  So it’s important to document and communicate this to the customer.  This way, you are not held responsible for preexisting damage which might show after cleaning.  Again, this is why the soft wash method is critical for cases like this.

Commercial Pressure Washing

by Doug Rucker Doug Rucker

PRESSURE WASHER WON’T START

PRESSURE WASHER WON’T START

There are a variety of reasons why a pressure washer won’t start.  Just this week, my nephew was asking my why his machine would start, but then shut down within minute or two.  The most likely fix for this scenario is to clean out the carburetor.  But what if the unit simply won’t start?  We found the solution for this problem when a Honda GX690 simply would not start.

FAULTY FUSE

If you’re Honda GX 690 pressure washer won’t start, it may be a faulty fuse.  If you do get the click sound upon turning the switch, this is a good thing and means your fuel valve is in good shape.  Upon pulling the throttle assembly off, you will find 30 amp fuse.  You’ll need to trouble shoot whether you have a faulty fuse using an ohm meter and comparing results with a new fuse.  Then you would clean corrosion from the fuse itself and from the fuse socket.  Follow the step by step instructions here in this video:

Don’t forget to also clean and reinstall the rubber gasket.  Obviously, you will want to unhook the battery on any machine that you are working on for maintenance or repairs.  This applies to working on any pressure washer won’t start project.  In addition, this might be a great opportunity to change the oil.

EASILY ACCESSIBLE PRESSURE WASHER WON’T START

In the process of correcting this faulty fuse issue, it was extremely difficult to remove the throttle housing unit.  Rather than reinstalling it back the way it was, we improvised a new solution to make this fuse and fuse socket much easier to access for future maintenance.  We drill a small hole in the housing assembly so that the fuse and socket can remain outside of the throttle housing assembly.  Be very careful and cautious when drilling so that you don’t cause more damage to the machine by drilling wires or other components.  Again, always remember to DISCONNECT THE BATTERY so that you don’t short anything out with metal tools touching wires.

8 GPM Skid Pressure Washer – Doug Rucker Store

 

Pressure Washer Honda GX690

HONDA GX690 Pressure Washer